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  • Restoring: How do I restore data from the web management portal?
    Answer: In addition to restoring via the desktop client, you may also restore your data from any machine with Java installed by following these steps: Log in ...
  • Restoring: Restoring from USB drive
    Answer: To restore from a USB copy of your backup set: Launch the "Decrypt Files Wizard" as shown below. Select the path to the backup set(s) by clicking ...
  • Image/System Backup: How can I perform a "bare metal" restore?
    Answer: Yes, backup software has a feature called "bare metal restore" that utilizes the "Windows System Backup" functionality in Windows Vista, 7, and 2008 server.  With this ...
  • Error Messages: Error: The specified file name in the file spec is invalid
    Answer: When performing a MS Windows System backup, the following error message is received in the backup report:The specified file name in the file  spec is ...
  • Databases: What databases are supported?
    Answer: We support multiple database types Microsoft Exchange Microsoft SQL Server 2000 or later Oracle 8i or above Lotus Notes and Domino MySQL 3.2.4 or above Flat File Databases Windows System State Support Windows ...
  • Exchange: Error Number 0xc8000232: Some log or patch files are missing
    Answer: "CExBackup::backupStorageGroupLog:HrESEBackupGetLogAndPatchFiles: Error Number 0xc8000232: Some log or patch files are missing" If you have just disabled the MS Exchange circular logging option, please try running a ...

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