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Log Collection - backup software Professional

Sometimes it is necessary to provide logs located on the client.

The Professional logs are located in the following locations for each platform


Windows Vista, 7, 8, and Server:
Start > Run > %USERPROFILE%\.acb\log > OK

 

Mac OS X and Linux:
~/.acb/log 

 

Please zip these log file folders for you operating system and update your helpdesk ticket with that zip file if asked.

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