How can we Help ?

Using backup software with Redirected Folders

If the logged in user has redirected folders set up on their profile, the .obm folder is automatically created in \\servername\RedirectedFolder\username\.obm which is entirely useless, as by default the Online Backup Scheduler service runs as the NT AUTHORITY\SYSTEM service which does not have access to the redirected folders network location to read the profile to even perform the backup.

There are 2 workarounds:

  1. Change the Online Backup Scheduler service in the services.msc to "run as" the logged on user.... or
  2. Move the %userprofile%\.obm folder to a universally accessible local disk location, then update the C:\Program Files\backup software Advanced\home.txt file then mark it read only.
Average rating:0 (0 Votes)

Contact Information

  • XZBACKUP
    2850 Interstate Dr. #2, 33805
    Toll-Free: +1 800.213.2157
    US Local: +1 727.564.9230
    UK Local: +44 2036.080613
    Phone Hours: 9AM - 6PM EST
    E-mail: sales@xzbackup.com
    Website: www.xzbackup.com
Copyright © 2015 xzbackup.com. All rights reserved.