Error Messages: SQL Error: Path does not exist! Answer: When performing a MS SQL database backup, the following warning message is received in the backup report:
Path "\Temporary_Directory\Backup\MSSQLServer\Backup_ID" does not exist!OrPath "Microsoft SQL Server\SERVER\Directory_Path" does not exist! ...
Backing Up: My "backup missed" - Why? Answer: Important Note: We have absolutely no way of telling you why a backup was missed specifically. Our system simply is aware that we should have ...
Exchange: Exchange brick/mail level "backup missed" Answer: If other backups are running successfully, but your Exchange mail/brick level backups are missing (as shown in the email status report), please try one or ...
Exchange: Mail/brick level backup on 64 bit Exchange Answer: Backing up individual emails (mail-level):
Download and install the backup software application on the Microsoft Exchange 2010 server
Download and install Microsoft Exchange Server MAPI Client and Collaboration ...
Billing: Can I cancel at anytime? Answer: Yes, to submit a cancellation request:
Log in to the billing portal.
Select [Services] -> [My Services]
Choose the item you wish to remove from your account
Select "Request ...
Backing Up: When I delete or change files, what happens? Answer: The files you delete from your computer or de-select from your backup set remain on our servers for 7 days to 7+ years depending on ...
Error Messages: Volume Shadow Copy Service (VSS) Troubleshooting Answer: This document will help you troubleshoot your Windows related Volume Shadow Copy Service errors and is for informational purposes only. Because some of the suggestions ...
Backing Up: Backing up network drives and remote servers Answer: If the backup source is a remote share, you would simply use the UNC format in the backup set. For example: \\server_name\share_name
Open the backup software backup ...
Backing Up: How often do I receive backup status reports? Answer: Backup Reports are sent out on the hour every hour. This means that any jobs that occurred within the last hour will have their reports ...
Backing Up: How can I create a "Run Once" backup schedule Answer: If you don't want to (or can't) force a manual backup by right clicking the tray icon, then choosing the backup set to start, you ...
Backing Up: Ensure Successful Exchange Backups The First Time Answer: It is critical the initial Exchange backup is successful in FULL. All incremental backups will depend on the integrity of the first backup (until the ...
Backing Up: How do I enable a Local Backup copy? Answer: Setting up a local backup is quite easy. This requires the Advanced client software.
Open the backup set settings within the software client.
Select the backup set ...