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• Backing Up: My "backup missed" - Why?
  Answer: Important Note: We have absolutely no way of telling you why a backup was missed specifically. Our system simply is aware that we should have ...
• Exchange: Exchange brick/mail level "backup missed"
  Answer: If other backups are running successfully, but your Exchange mail/brick level backups are missing (as shown in the email status report), please try one or ...
• Exchange: Mail/brick level backup on 64 bit Exchange
  Answer: Backing up individual emails (mail-level):  Download and install the backup software application on the Microsoft Exchange 2010 server Download and install Microsoft Exchange Server MAPI Client and Collaboration ...
• Backing Up: How often do I receive backup status reports?
  Answer: Backup Reports are sent out on the hour every hour. This means that any jobs that occurred within the last hour will have their reports ...
• General: When choosing [Advanced] backup source selection nothing shows for selection
  Answer: Occasionally there are certain programs that mount items inside the [Computer] area of Windows Explorer. This can be things such as DropBox and other certain ...
• Backing Up: How can I use "Backup Filters" in my jobs to keep out unwanted data?
  Answer: A "Backup Filter" defines the file selection rules that allow user to easily include/exclude files into/from the backup set by applying user defined criteria(s) to ...
• Backing Up: Why would I use multiple backup sets?
  Answer: You can have as many backup sets as you want which makes life much simpler.  Multiple jobs can even run simultaneously.  There are several reasons ...
• Backing Up: Should I backup every file on my computer?
  Answer: Probably Not Usually you would only want to backup the files and databases that are important to you or irreplacable (without a lot of work). Operating systems ...
• Backing Up: When should I schedule my off-site backup?
  Answer: We recommend scheduling backups to run every day, during non-business hours. New backup sets will default to 21:00 or 9:00 PM, in the timezone specified for ...
• Backing Up: Can I manually force an online backup to run?
  Answer:   Yes, launch the backup software software, log in, then click "Backup" on the left pane.Or, just right click on the system tray icon and choose "Backup" -> ...
• Backing Up: How long does it take to backup?
  Answer: It really depends on your internet connection. Typically standard cable/DSL connections can backup 10-12 GB in a 24 hour period. Also keep in mind that is ...
• Backing Up: What is "Extra Backup" or "Off-Line Backup"?
  Answer: Off-line backup is basically designed for notebook users who are off-line most of the time and cannot rely on the backup schedule to backup regularly. ...
• Backing Up: How do I enable a Local Backup copy?
  Answer: Setting up a local backup is quite easy. This requires the Advanced client software. Open the backup set settings within the software client. Select the backup set ...
• Error Messages: The statement BACKUP LOG is not allowed while the recovery model is SIMPLE
  Answer: When performing a MS SQL transaction log backup, the following error message is received in the backup report: [Microsoft][ODBC SQL Server Driver][SQL Server] The statement BACKUP ...
• Databases: Create Microsoft SQL backup set
  Answer: The backup software MS SQL module works very well and automates the backup process for your SQL database. To create a MS SQL backup set:  Open the ...

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